SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time (60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GobabyBoom (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of GobabyBoom

*You can submit refund requests within 7 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size or color. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***r

2 Jul 2023

Verified Purchase

Very fast delivery)) looks like a tent, good quality and relatively large))

K***s

Excellent product arrived earlier than expected, it is exactly like in the photo, but it is difficult to say fold it as it arrived, I have not been able to put it back in the hehehe handbag but overall it is perfect

E***a

Came before Germany in 6 days. Cool tent. Quite large, can fit 2 children. There are pegs. Bad instructions, if you roll up the tent on it, you get 2 times more cover.

R***a

30 Jun 2023

I thought the tent would be smaller, but it surprised me a lot for the positiveI recommend!!!

V***a

26 Jun 2023

Very beautiful and as in the images… just a little hard to bend anything else…

M***r

19 Jun 2023

just like the description, very big and good quality! arrived really fast!

J***o

I loved it. Arrived quickly in Brazil. My daughter will be 2 years old and still leave her to play quietly for a long time. I recommend

L***a

16 Jun 2023

He's big I enjoyed it very much. I still couldn't close KKK

M***a

13 Jun 2023

Thank you... Package arrived very fast... I recommend this store

S***r

1 Jun 2023

Perfect, I'm waiting for the beach to see the rest if not top merco

E***H

23 May 2023

It automatically unfolds whole, it is beautiful, super functional, comes with a bag to store, I give it a 10

H***a

19 May 2023

It is perfectWe Ah liked it very much!! It arrived before the estimated date (the only thing is that we have not been able to close it to put it in your bag) I also received a Silver had that I do not stop what it isThe rest is perfect and the Material is good quality

Y***g

17 May 2023

it's bigger than i thought. Really nice for beach and picnic.

G***a

15 May 2023

I really liked the tent! The problem is that now it does not fit in the bag and I followed the instructions

P***d

10 May 2023

Great size

A***a

8 May 2023

Great tent. We took 2 years for the child. There is a window with a mesh. Inside 2 pockets. Everything as described, arrived quickly. Let's complete the review when we use it.

V***r

5 May 2023

Top! Better than in the description

C***c

28 Apr 2023

Product arrived before the stipulated time, well packed. Corresponding to the announcement. I'm satisfied. Recommend store and product. OBS: I put two hundred balls, and it was little. I think that to be cool it has to be at least 300 polka dots.