SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of GobabyBoom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of GobabyBoom
*You can submit refund requests within 7 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size or color. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Incredibly perfect, bought a little big, more Jaja right... I got in Love
It has a small hole in the skirt and the back bun is very deformed, but taking that out, it's cute, not as bulky as the photo but definitely worth it, I recommend
Beautiful dress like the photo I loved for sure my little girl will shine
Very beautiful!!! I arrive in 15 days. Thank you store. The seam super the fabric are also three skirts inside. The color is the same as the photo in which the seller posts. Recommended
I ordered it for 3 months but I think it is for 6 very big, the dress is beautiful
A Thousand Times beautifulI'm in love with this dress
this is a princess dress. it's cute and beautiful
Very beautiful dress. Bought for 24 months, although I wanted a daughter for a year. But the Ali usually size is smaller. The same dress for the year is clearly not suitable. Means we will dress it for 2 years))) I liked the dress itself very much. The back bow is attached separately, but the decoration on my daughter's head is already suitable.
Delivery to Kiev for 17 days through a new day (AliExpress ob'dnev decilka MOH zamovleny). Garna, all-in-all-in-kind fabric is natural before the story. Sewing well, washing the threads in the deed rooms in the middle, getting everything OK. I didn't remember any problems with my news, I won. Rozmir is written for 6 minutes, ale mi was taken for a small divchinka 72 cm on Rik (they took the same 9-12 minutes before the CYM, then there was a Velike on our divchinka on 1 Rik). The volume of the breasts and the volume of the chest is not small.
muy hermosa
Very nice dress as for such money☺️
so lovely
I loved the dress was just a little baggy because my BB is 8,500kg and 74 in height will still wear a lot
It's just super Donki 4 Mya 6 kg and 60 cm took a suke for 3 M. I recommend
Thanks to the store: The dress is very beautiful, the seams are neat. Color as picture.
the product is so good bt delivry is to slow
I loved and highly recommend I will buy more dress with you
Very nice, but tremendous hole that brought. This kind of carelessness is very great.
oh my Hod i love it. the dress is beautiful. very good fabric. i will buy more color for my baby girl.